Setting Entry Fees

Choose A Payment Mode

Depending on your club settings, you may be able to choose:

• no participant payment
• direct organizer payment
• online payment collected by Xfitconnect

Review The Amount

Before publishing:

• confirm the entry fee
• check whether discounts are available
• review taxes or fees shown by the app
• test the participant flow

Choose The Participant Refund Rule

The default for a new club is Refund request within 24 hours of payment. A participant may submit the request only until the earlier of:

• 24 hours after successful payment
• the Event or Challenge start time

After that point there is no participant-initiated refund. You must approve or reject an eligible request in Xfitconnect. An approved individual withdrawal or organizer goodwill refund returns only the organizer allocation; Xfitconnect technology and payment-processing costs are retained.

You may instead choose No participant cancellation or refund. The selected rule, estimated refund, and applicable terms are shown to the participant before payment and frozen with the order.

Cancellation of the entire Event or Challenge is different: the complete captured participant payment is refunded. Where a refundable organizer cancellation security deposit applies, it may be used only for that whole-activity cancellation, never for an individual withdrawal or goodwill refund.

Suggested Images

• pricing section on challenge edit
• pricing section on event edit
• participant-facing price display